❓ Frequently Asked Questions

🛒 Orders & Shipping

Q1. Do you ship all over India?

Yes! We ship to every corner of India — metros, tier 2 cities, towns, and villages. Wherever you are in India, PammiPeat will reach you. 🇮🇳

Q2. Do you ship internationally?

Absolutely! We ship to all countries worldwide. 🌍

Whether you are in the USA, UK, UAE, Singapore, Malaysia, Australia, Canada, Germany, Netherlands, New Zealand or anywhere else — we will deliver PammiPeat to your doorstep.

For international bulk orders and export enquiries, please contact us directly:

📞 +91 9361030846 📧 info@pammipeat.com

Q3. How long does delivery take within India?

Orders within India are typically delivered within 3 to 4 business days after dispatch. Delivery timelines may vary slightly depending on your location and courier partner availability.

Q4. How long does international delivery take?

International orders are typically delivered within 7 to 10 business days after dispatch. Delivery timelines may vary depending on the destination country, customs clearance, and local courier partners.

Q5. How will I know my order has been shipped?

Once your order is dispatched, you will receive a tracking number via email or WhatsApp. You can use this to track your order in real time.

Q6. What courier partners do you use?

We work with trusted courier and logistics partners to ensure safe and timely delivery of your orders across India and internationally.

📦 Products

Q7. Are PammiPeat products 100% natural and organic?

Yes! Every PammiPeat product is 100% natural, organic, and chemical free. We use only pure, sustainably sourced ingredients — no artificial additives, no harmful chemicals.

Q8. Which PammiPeat product is right for me?

Here's a quick guide:

Need	Recommended Product
General potting mix for all plants	🪴 Potting Soil Mix
Improve soil fertility naturally	🐄 Cow Manure
Boost root strength and yield	🪱 Vermicompost
Growing medium for hydroponics/seedlings	🌱 Cocopeat Powder 1kg
Expand into large growing medium	🥥 Cocopeat 5kg Block

Still not sure? Contact us on +91 9361030846 — we'll guide you! 🌱

Q9. Is PammiPeat Cocopeat Powder ready to use?

Yes! Our Cocopeat Powder is ready to use — no soaking required. Simply open the pouch, take the required quantity, and use directly. It is pre-washed, weed free, and dust free.

Q10. How much does the Cocopeat 5kg Block expand?

Our Cocopeat 5kg Block expands up to 8 times its size when hydrated. Simply add 15–20 litres of water, wait 15–20 minutes, fluff it up, and it is ready to use!

Q11. Are PammiPeat products safe for children and pets?

Yes! All PammiPeat products are 100% natural, non-toxic, and safe for plants, people, children, and pets. No harmful chemicals are used in any of our products.

Q12. Can I use PammiPeat products for hydroponics?

Yes! Our Cocopeat Powder and Cocopeat Block are ideal for hydroponics. They have optimal pH balance, low EC, and are salt free — making them perfect for hydroponic systems.

💰 Pricing & Payment

Q13. What payment methods do you accept?

We accept all major payment methods including:

💳 Credit & Debit Cards
📱 UPI (GPay, PhonePe, Paytm)
🏦 Net Banking
💵 International Cards (for global orders)

Q14. Do you offer bulk pricing for large orders?

Yes! We offer special pricing for bulk orders from nurseries, farms, institutions, landscaping companies, and exporters.

Q15. Do you offer any discounts or offers?

Yes! Follow us on Facebook and Instagram (@pammipeat) to stay updated on seasonal offers, launch discounts, and exclusive deals.

⚠️ Cancellation & Returns

Q16. Can I cancel my order after placing it?

No. Orders cannot be cancelled once placed and confirmed. We request all customers to carefully review their order before completing the purchase. If you have any doubts, please contact us before ordering.

📞 +91 9361030846

Q17. Do you accept returns or offer refunds?

No. We do not accept returns or offer refunds once the order has been dispatched. We take utmost care in quality checking and packing every order before dispatch to ensure it reaches you in perfect condition.

If you receive a damaged or incorrect product, please contact us immediately with photos: 📞 +91 9361030846 📧 info@pammipeat.com

We will review and resolve such cases on a case by case basis.

🌍 Export & Bulk

Q18. Do you export internationally?

Yes! PammiPeat ships to all countries worldwide. We have experience supplying cocopeat and coir products to the USA, UK, UAE, Singapore, Malaysia, Australia, Canada, Germany, Netherlands, New Zealand and more.

For export enquiries contact: 📞 +91 9361030846 📧 info@pammipeat.com

Q19. Are you registered with export authorities?

Yes! PammiPeat is proudly registered with:

🏛️ APEDA (Agricultural & Processed Food Products Export Development Authority) — ensuring our products meet all agricultural export standards and regulatory requirements for international trade.

🥥 Coir Board of India — certifying that our cocopeat and coir products meet the highest quality standards set by the Government of India for coir-based products.

These registrations reflect our commitment to quality, authenticity, and trust — giving our customers and international buyers complete confidence in every PammiPeat product.